GSM Remote Control
Frequently Asked Questions
What are the shipping costs?
Worldwide shipping is included in the price.
How long will it take for my order to arrive?
Normally we send ordered with DHL fast express delivery ,normally that would only take 3 to 4 working days to Europe or United states. and to south east asia,that normally take around 1 or 2 days.
Will the GSM-AUTO work on a 3G or CDMA network?
No, it will only work on a GSM network. our design is QUAD band,that can work with almost all the world countries.
GSM World coverage map
Will the GSM-AUTO work anywhere in the world?
It will work anywhere in the world where there is a GSM cell phone network and the GSM-AUTO can receive a signal.
Can the GSM-AUTO be used with any network provider?
Yes it is not locked to any network so it can be used with any GSM network provider.
Is a SIM card provided with the GSM-AUTO?
No you will need to provide a sim card.
What power supply do I need?
You need to provide a AC/DC9V-24V power supply capable of supplying a minimum current 500mA a suitable power supply can be found on the home page.
What is the maximum current that can be switched?
20 amps per relay @ AC240 volts.
Do I need an antenna?
The GSM-AUTO is shipped with an integral antenna, if required there is an SMA connection to connect an external antenna.Our external antenna is optional.
Do I have to use a cell phone to activate the GSM-AUTO?
No it can be activated using a landline, to switch the unit on and off by text messages the landline would need to have this function enabled.
Can it be activated from another country?
The GSM-AUTO can be activated from anywhere in the world as long as you have access to a telephone.
Can anyone activate the GSM-AUTO by calling it?
Yes and no, the GSM-AUTO can work in open access mode whereby it will respond to any call made to it, or secure access mode when it will only respond to authorized telephone numbers that have been entered into the white list.
How do I keep my pre-pay SIM card active, my network operator will disconnect if there is no outgoing call activity for 3 months?
Simply send the GSM-AUTO a SMS text message requesting the signal strength level, it will reply by sending you a SMS text message, do this every 3 months or as required and your SIM card will remain active.
What are the call costs?
The GSM-AUTO uses the cell phone network and the same as a cell phone it has a SIM card, when you call the GSM-AUTO it rejects the call without answering and switches on the device connected to it so there are no call costs incurred. When the GSM-AUTO is initially programmed it sends a confimation sms text message and this will be charged at your network operators rate.
Can it be switched on and off by sending an SMS text message?
Yes, remote control by sms message, the relays can be either temporarily or permanently switched on or off by sending the GSM-AUTO a text message command.
Does the GSM-AUTO retain its settings when power is removed?
It has a non-volatile memory and will store the settings in the event of a power interuption.
Does the GSM-AUTO retain its clock when power is removed?
It has a component to keep the inside clock running even when the power is off.
Where can I download the instruction manual?
The download link is below. or contact company to get the updated new manual.